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Setting Up Scheduling Deposits & Refund Deadlines

Require a deposit at the time of booking and set your refund policy for cancellations.

Updated over 3 weeks ago

Farmshare allows you to collect a scheduling deposit when a producer books a job, and to define how far in advance a cancellation must be made to qualify for a refund. Here's how to configure both.


Getting There

In the left sidebar, go to Settings > Processor Settings, then click Pricing in the sub-menu.


Scheduling Deposit

Under the Deposits & Refunds tab, enter your deposit amount in the Scheduling Deposit ($) field. This is the amount a producer will be charged at the time of booking.

If you don't require a deposit, leave this set to 0.


Refund Deadline

The Refund Deadline (Days in advance) field sets how many days before the drop-off date a producer must cancel in order to receive a refund of their deposit. For example, a value of 3 means a producer must cancel at least 3 days before their scheduled drop-off to be eligible for a refund.


Kill Slot & Custom Cutsheet Pricing

Also on the Pricing page, you can set per-species pricing for two additional items:

Kill Slot Price β€” the fee charged per head for a kill slot, set separately for each species and inspection level.

Custom Cutsheet Price β€” this field is flexible and can be used in two ways depending on how your facility structures pricing:

  • As a flat fee charged when a customer uses a custom cutsheet rather than your standard one, or

  • As a base price per pound for an animal β€” typically representing the minimum processing cost for that species. Premium or non-standard cuts (like Tomahawks, Flanken Ribs, or Fajita Meat) can then be added as line-item add-ons on top of that base price when invoicing.

This makes it a useful starting point for processors who price by the pound rather than by the cut.


Tip: If you're just getting started and aren't ready to charge deposits yet, setting both fields to 0 effectively disables the deposit requirement without affecting anything else in your workflow.

Don't forget to click the green Save button when done.

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