Objective
This SOP outlines the steps for managing cutsheet notifications and processing orders efficiently.
Key Steps
1. Job Scheduling Notification 0:00
When a job is scheduled, a notification is sent out.
The notification will inform you that a cutsheet is needed. As of October 19, 2026, buyers get one message per job, linking to a single page of every cut sheet they still owe, instead of one per split.
2. Fill Out Cutsheet Information 0:10
Recipients must fill out their cutsheet information before the drop-off in most cases. Some butchers allow until a few days before cut date.
If there are questions, contact the processor listed in the notification.
3. Cutsheet Submission Confirmation 0:25
After submitting the cutsheet, a confirmation email will be sent.
This email confirms that the cutsheet has been successfully submitted to Farmshare.
4. Review and Process Order 0:36
The team will review the cutsheet selections and process the order.
If there are any questions regarding cut preferences, the team will reach out.
5. Edit Cutsheet Until Locked 0:42
Users can view and edit their submitted cutsheet until it is locked.
6. Payment Confirmation and Order Preparation 0:57
Once payment is received, or if it's 'pay at pickup' the order will be prepared for pickup.
Users can view job details related to the cutsheet pricing on the billing statement they can get from their processor.
7. Ready for Pickup Notification 1:06
A final notification will be sent when the order is ready for pickup, if the processor has those turned on.
This notification sends when the processor marks the job or animal Ready for Pickup. It is not tied to invoice payment.
8. Pickup Details 1:16
Users can pick up their order during the specified review period.
The notification will include the pickup address and job details typically, and will continue sending until the Processor changes the status to anything other than "ready for pickup".
9. View Order Information 1:24
Users can click to view detailed information about their order, including:
Beef details
Hanging weight
Live weights
Tracking numbers
Yields
Grading notes
Cautionary Notes
Ensure all cutsheet information is accurate before submission to avoid processing delays.
Contact the processor immediately if there are any discrepancies or questions regarding the cutsheet.
Important to know
Contact information is only used for notifications - your customers will never be contacted and their information is secure. If there was some unlikely reason Farmshare needed to contact them, we would never contact them without permission from you or the processor.
Your data is safe with Farmshare.
All information you enter — schedules, cut sheets, customer details — is encrypted. That means even if someone tried to intercept it, they'd see scrambled nonsense, not your data. Think of it like sending a locked box instead of a postcard.
Your data is also encrypted when it's stored, not just when it's moving. So whether it's sitting in our database or being backed up, it's protected.
We also never see your password. When you log in, a separate security service handles it — the same way apps like Google or Apple manage logins for other services. Farmshare only knows you're you, not what your password is.
Technical Version: we're using DocumentDB to store our data which offers these security:
Encryption in Transit: Enforce [Transport Layer Security (TLS)](https://docs.aws.amazon.com/documentdb/latest/devguide/security.data-protection.html) for all communications between your application and the database cluster.
Encryption at Rest: Protect stored database volumes, automated backups, snapshots, and replicas using AWS Key Management Service (KMS) with service-managed or customer-managed keys.
We also use HTTPS for everything, so interception is not possible because it's encrypted in transit. We also use auth providers, so we never know their passwords.
Tips for Efficiency
Set reminders to fill out cutsheet information promptly after job scheduling.
Regularly check email for notifications to stay updated on the order status.